This explains what customer data we collect, why we use it, and how to contact us.
We may collect your name, email address, phone number, order details, payment status, purchased access level, support messages, checkout activity, and any training-related form answers you submit.
We use this information to process orders, confirm payments, deliver access, provide customer support, run fulfillment, improve the funnel, prevent fraud or abuse, and communicate important updates about your purchase or training.
Payments are handled by PayRex or another payment provider. We store order status and payment reference IDs, but we do not store your full card details.
We share information only with service providers needed to run checkout, hosting, analytics, email, support, and fulfillment, or when required by law. We do not sell customer contact details.
We keep order, support, and fulfillment records as long as needed for customer service, accounting, security, legal compliance, and business operations.
You can contact us to request access, correction, or deletion of your personal information where applicable. Some order or transaction records may need to be retained for legitimate business, tax, fraud prevention, refund, dispute, or legal reasons.
For privacy, billing, or access concerns, contact support@coretradeacademy.com or +63 952 440 1831.